Privacy Policy
Effective Date: 8th November 2024
At Onwatch AI Ltd, we prioritise the protection of personal data and are committed to complying with applicable data protection laws, including the UK GDPR, EU GDPR, and ISO/IEC 27001:2022. This Privacy Policy explains how we collect, process, and protect personal data in the context of our AI-powered Environmental, Health, and Safety (EHS) solutions.
1. Data We Process
We process the following types of data on behalf of our clients:
CCTV Footage: Used for detecting safety and compliance issues in client-monitored environments.
Metadata: Includes timestamps, locations, and system configurations to support analytical processes.
Operational Reports: Safety records and related compliance documents provided by clients.
Mobile Phone Numbers: Collected from users who opt-in to receive SMS notifications for critical safety alerts. Phone numbers are provided directly by users through our platform dashboard.
Note: All data is processed under the direct control of our clients and in accordance with their lawful purposes.
2. Data Security
We employ robust security measures to safeguard data, including:
Encryption: All data is encrypted at rest using AES-256 and in transit using secure protocols such as HTTPS with TLS (1.2 or higher).
Access Control: Only client-authorised personnel have access to unencrypted data; Onwatch AI does not retain encryption keys.
Restricted Access: Onwatch AI staff are not permitted to access or view any client data or footage.
3. Use of Artificial Intelligence
Our AI systems are designed to assist clients in improving workplace safety and compliance by:
Data Handling: AI processes are tailored to identify patterns and behaviours relevant to safety, without profiling individuals.
Transparency: Clients receive detailed explanations of how AI processes their data, ensuring informed deployment.
Bias Mitigation: We regularly review and test AI models against established fairness and diversity benchmarks to minimise biases in system outputs.
4. Data Purpose and Usage
Data is used solely to support client objectives, including:
- •Real-time detection of safety hazards and compliance issues.
- •Providing predictive analytics to prevent incidents.
- •Enhancing training and workplace safety measures.
Data is processed strictly within the parameters defined by client agreements, ensuring full compliance with applicable laws and contractual requirements.
5. Data Retention
Data retention is governed by the terms of our agreements with clients:
Client-Controlled Retention: All data retention and deletion are managed by the client organisation.
Temporary Processing Data: Predictive analytics data used for specific reports is retained only as long as needed for analysis.
6. Data Access and Control
Client-Only Access: Only client-authorised personnel can access data; Onwatch AI does not have access to or control over unencrypted data.
Black Box AI: Our AI system operates autonomously, analysing data without human intervention and does not single out individuals.
7. Compliance with Privacy Regulations
Onwatch AI Ltd complies with relevant data protection laws and adheres to ethical AI practices by:
Regulatory Alignment: Designing all systems to meet GDPR and applicable regional standards.
Ongoing Reviews: Continuously evaluating our practices using established tools and frameworks to ensure fairness and compliance in AI operations.
8. Your Rights
For individuals subject to GDPR or similar laws, the following rights may apply:
- •The right to access, rectify, or delete personal data.
- •The right to restrict or object to processing.
- •The right to data portability, where technically feasible.
Requests related to these rights must be submitted through the client organisation, as Onwatch AI operates under their instructions.
9. Data Sharing
We do not share personal data with third parties unless:
- •Required by law.
- •Explicitly requested by the client as part of their service agreement.
- •Necessary to deliver SMS notifications through our telecommunications service provider, who is contractually bound to use such data solely for message delivery.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. Any significant updates will be communicated through our website or directly to our clients.
11. SMS Communications
Users may opt-in to receive SMS notifications through their Onwatch AI dashboard. By enabling SMS notifications, users consent to receive text messages at the mobile number they provide.
Types of messages: Critical safety alerts (fire detection, PPE violations, proximity warnings, and other EHS events)
Message frequency: Varies based on user alert settings and detected events, typically 0-15 messages per month.
Opt-out: Users may opt-out at any time by replying STOP to any message or disabling SMS notifications in their dashboard settings. Reply HELP for support.
Data handling: Phone numbers are stored securely in accordance with our ISO 27001 certified information security practices. We do not sell or share phone numbers for marketing purposes. Phone numbers are retained only while the user maintains an active account or as necessary to honour opt-out requests.
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
12. Contact Information
For general inquiries about this policy, please contact:
As part of our commitment to upholding data protection regulations and ensuring compliance with the latest standards, including ISO 27001:2022, we encourage all stakeholders to reach out with any queries regarding data protection.
For any inquiries related to data protection, please contact our Data Protection Officer (DPO) at the following email address:
DPO Email:dpo@onwatch.ai